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CITIZENS WATER - INDIANAPOLIS

PWSID IN5249004

Serves approximately 880,345 people in Indiana from surface water.

Last verified from Utility LCRR inventory: 2026-04-14
Known lead
0
Galvanized
0
Unknown
0
% unknown

CITIZENS WATER - INDIANAPOLIS Lead Service Line Inventory

What you need to know

Citizens Water serves approximately 880,345 people in the Indianapolis area. Like all US water utilities, they are required by federal law to identify and report lead service lines—the pipes that connect the main water line in the street to homes and buildings.

Current inventory status: This utility has not yet publicly reported lead service line data. That means either the inventory is still being completed, or the results haven't been made available online yet. This is not uncommon; many utilities are still working through this process.

Why this matters

Lead service lines are the single biggest source of lead in drinking water. Even small amounts of lead can affect children's development and health. If your home was built before 1986, there's a higher chance your service line contains lead—though it's possible at any age.

The good news: lead in water is preventable. Knowing what you have is the first step.

What to do right now

Contact Citizens Water directly to ask about your specific address:

  • Request your service line material (lead, copper, galvanized steel, or plastic)
  • Ask if they have a timeline for releasing their full inventory
  • Ask about free or low-cost testing if you're concerned

If you can't wait for the utility's inventory: You can request a water test through a certified lab. Some are inexpensive. A test tells you whether lead is actually present in your water right now—regardless of what your pipe is made of.

If your line is lead or unknown: The CDC and EPA recommend using cold water for drinking and cooking, flushing your pipes before use, and considering a water filter certified to remove lead. These are temporary measures while waiting for line replacement.

Funding for replacement

The Bipartisan Infrastructure Law is directing billions toward lead service line replacement nationwide. Citizens Water may be eligible for grants or low-interest loans. Ask them about their replacement timeline and whether assistance programs exist for residents.

Next steps for residents

  • Call or email Citizens Water to ask your service line material and the utility's inventory completion date
  • Request a water test if you want immediate answers about lead levels in your home
  • Ask about replacement programs or financial assistance if your line is lead
  • Keep your pediatrician informed if you have young children

Key figures

Total inventoried lines0
BIL/IIJA funding received
Replacement plan statusNot reported
Utility's LCRR inventoryNot provided

Frequently asked

How do I know if I have a lead service line?

Contact your water utility with your address and ask them directly. Citizens Water should have records of your service line material. If they can't tell you yet, you can also hire a certified lab to test your water for lead.

Is lead in water dangerous to kids?

Lead can affect children's brain development even at low levels. Talk to your pediatrician about testing or precautions if you're concerned. The CDC has detailed guidance on lead and children's health.

What can I do right now if I think I have lead?

Use cold water for drinking and cooking (hot water leaches more lead), flush pipes before drinking, and consider a pitcher or faucet filter certified to remove lead. These are temporary steps while you wait for line replacement.

Will the utility replace my lead service line?

Many utilities are beginning replacement programs funded by federal grants and loans. Contact Citizens Water to ask about their replacement timeline and whether you qualify for assistance.