Lead Service Lines at HERITAGE WATER COMPANY

HERITAGE WATER COMPANY serves about 7,300 people in Connecticut. Like many water systems across the US, it may have lead service lines—pipes that connect homes to the main water line underground. This page explains what we know about lead service lines in your area and how to find out if yours is one of them.

What is a lead service line?

A lead service line is the underground pipe that carries water from the public main into your home. Many were installed before the 1980s, when lead was a common plumbing material. Lead can leach into drinking water, especially if water sits in the pipe overnight or the water is corrosive.

What we know about HERITAGE WATER COMPANY

HERITAGE WATER COMPANY has not yet completed or publicly shared a full inventory of lead service lines in its system. This means the utility either hasn't finished surveying all connections or hasn't published those results yet.

The utility is required by the EPA's Lead and Copper Rule to know how many lead service lines it owns and has a deadline to replace them. However, the timeline depends on how many lines are in the system and available funding.

How to find out about your service line

Your best option is to contact HERITAGE WATER COMPANY directly. Ask:

• Do you have a lead service line inventory? When will it be public?
• Does my address have a lead service line, galvanized steel pipe, or copper?
• What should I do to reduce lead exposure in the meantime?

You can also:

• Check your water bill or the utility's website for a recent water quality report (called a Consumer Confidence Report).
• Have a licensed plumber inspect the pipe where it enters your home—they can often identify the material visually.

If you're concerned about lead in your water

Get your water tested. The EPA recommends testing if you have a lead service line, live in an older home, or have young children. Tests cost $20–50 at many labs. Your water utility or local health department can recommend certified labs.

For health questions—especially if children under 6 live in your home—contact your pediatrician or the CDC's lead hotline.

Next steps for residents

• Contact the utility: Call HERITAGE WATER COMPANY and ask for their lead service line inventory or their plan to create one.
• Get your water tested: A simple lab test tells you if lead is present in your tap water right now.
• Check your plumbing: Ask a plumber to identify the material of your service line if it's visible in your basement or crawl space.
• Learn about interim steps: While waiting for replacement, running cold water before use and using a filter can reduce exposure.

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