CONWAY WATER SYSTEM Lead Service Line Inventory
Conway Water System serves approximately 64,008 people in Arkansas. If you're concerned about lead in your drinking water, this page explains what we know about the utility's lead service line (LSL) inventory and what you can do.
What is a lead service line?
A lead service line is the pipe that connects your home to the public water main buried under the street. If your home was built before 1986—especially before the 1970s—your service line might be made of lead. Water sitting in lead pipes can pick up lead, which is a health concern, particularly for young children and pregnant people.
What Conway Water System has reported
As of now, Conway Water System has not yet completed a full inventory of lead service lines in its system. The utility is required by federal law to identify and track all lead and galvanized steel service lines, but inventories take time to complete. The water system draws from surface water sources.
We do not have information about:
- How many lead service lines exist in the system
- A replacement timeline or plan
- Funding status for replacements
This does not mean your water is unsafe right now. It means the utility is still in the process of identifying which homes and buildings have lead service lines.
What you should do
If your home was built before 1986, assume your service line might be lead until you know otherwise. You have two options to find out:
1. Contact your water utility directly. Call Conway Water System and ask if they have records showing your service line material. Many utilities keep records based on address, even if they haven't published a full inventory yet.
2. Have it inspected or tested. A licensed plumber can dig up a small section of your service line (usually near the street) to visually identify the material. This costs $100–$300 typically but gives you a definitive answer.
If you do have a lead service line, the safest long-term fix is full replacement—but there are interim steps you can take right now to reduce exposure (flushing, using a certified filter).
Next steps for residents
- Contact Conway Water System at their customer service line to ask about your home's service line material
- If your home was built pre-1986, assume lead until confirmed otherwise
- Visit the EPA's guidance on lead service lines for details on testing and reduction strategies
- If you have health concerns, contact your pediatrician or local health department
Key figures
| Total inventoried lines | 0 |
|---|---|
| BIL/IIJA funding received | — |
| Replacement plan status | Not reported |
| Utility's LCRR inventory | Not provided |
Frequently asked
How do I know if I have a lead service line?
Call your water utility (Conway Water System) and ask for records of your service line material by address. If records aren't available, a licensed plumber can visually inspect a small section near the street for around $100–$300.
Is lead in drinking water dangerous?
Lead exposure is a health concern, especially for young children and pregnant people. For specific health questions, contact your pediatrician or the CDC. You can also reach your local health department.
What should I do right now if I think I have a lead service line?
Flush your taps for 30 seconds before drinking, use cold water for cooking and drinking (hot water leaches more lead), and consider a certified lead-removing filter. Long-term, ask your utility about replacement programs or funding.
When will Conway Water System finish its lead service line inventory?
We don't have a published timeline. Contact the utility directly to ask about their inventory progress and whether they have funding for replacements.